Privacy Policy

This Privacy Policy describes how Regal, trade business (hereinafter: "we", "us", or "Regal") collects, uses, and safeguards your personal data when visiting our website regal.hr.

Last updated: August 2026.

1. Data Controller

Who is Responsible for Your Data

The controller of personal data is:

Regal, obrt za usluge
Zagreb, Croatia
Email: info@regal.hr
Phone: +385 91 123 4567

2. Data We Collect

What Information We Process

We collect the following categories of personal data:

  • Contact Details — full name, email address, and phone number provided via our website contact form.
  • Inquiry Details — project description or messages submitted through our inquiry forms.
  • Technical Data — IP address, browser type, operating system, and pages visited, collected via essential cookies and analytics tools.

We do not collect special categories of personal data (e.g. health data, biometric data, racial origin).

3. Purpose and Legal Basis

Why We Use Your Data

  • Responding to Your Inquiry — to respond to your project request and communicate regarding custom furniture quotes. Legal basis: performance of pre-contractual measures (Art. 6(1)(b) GDPR).
  • Website Performance Analysis — analyzing aggregated visitor traffic to improve usability (Google Analytics). Legal basis: legitimate interest (Art. 6(1)(f) GDPR) or your cookie consent.
  • Compliance with Legal Obligations — processing data as required by applicable tax or commercial law (Art. 6(1)(c) GDPR).
4. Cookies

How We Use Cookies

Our website utilizes cookies — small text files stored on your device. We use:

  • Essential Cookies — required for basic website security and navigation. These do not require consent.
  • Analytical Cookies — anonymized statistical cookies via Google Analytics. Activated solely upon your consent.
  • Functional Cookies — remembering your preferences (e.g. language). Activated upon consent.
5. Data Sharing

Third Parties and Service Providers

We do not sell personal data. Data is shared strictly with trusted GDPR-compliant technical partners (e.g., Netlify for web hosting, Google Analytics for aggregated metrics) under strict data processing agreements.

6. Retention Period

How Long Data is Stored

Contact inquiry data is retained for up to 2 years following the last communication unless ongoing contractual or legal obligations require longer storage.

7. Your Rights

Your Rights Under GDPR

You have the right to access, rectify, erase ("right to be forgotten"), restrict processing, receive data portability, and object to processing. You may withdraw consent at any time without affecting past lawful processing.

To exercise your rights, email us at: info@regal.hr. We respond within 30 days. You also have the right to lodge a complaint with your supervisory authority (in Croatia: AZOP, www.azop.hr).

8. Data Security

How We Protect Information

We apply robust organizational and technical measures including HTTPS encryption across all web traffic to safeguard data against unauthorized access or loss.

9. Contact & Inquiries

Questions

For any questions regarding this Privacy Policy or your personal data, contact us at info@regal.hr.